FREQUENTLY ASKED QUESTIONS
Katrina Young Bespoke - FAQs
1How long does the bespoke process take?
Once the final design is approved, we usually deliver the finished piece within 5-6 weeks. For more intricate designs, this timeline may extend to 8-10 weeks.
We always communicate the expected timeline before starting manufacturing. If you have a specific deadline, please let us know at the beginning of the process so we can work together to meet your expectations.
We always communicate the expected timeline before starting manufacturing. If you have a specific deadline, please let us know at the beginning of the process so we can work together to meet your expectations.
2Is your bespoke service expensive?
At Katrina Young Bespoke we employ 0 sales people, meaning you deal directly with the designers and craftspeople. By eliminating unnecessary overheads we are able to transfer the savings directly to the client and so our bespoke pieces are often much better value than those found in traditional high street jewellers. The cost varies on several factors including the weight of the metal, the gemstone quality and the time it takes to hand set them. As a general guideline, custom engagement rings typically start at around £1,200.
3Do you offer lab grown diamonds?
Yes, we offer an extensive range of spectacular lab-grown diamonds alongside our range of mined diamonds. Feel free to ask us to quote for both options.
4What about finger sizing?
Don't worry, there's no pressure to get this right first time around. We usually ask that you send us a photo of your partner's hand and an idea of height, and 90% of the time we can get a good idea of the size (it's a gift we have!). We offer a free resizing service should it not be quite right after you've popped the question. Some designs may not be suitable for resize, such as full eternity rings, but we will always advise as best as we can during the initial discussions.
5What if I get their finger size wrong?
No worries! We've got you covered. If the finger size isn’t quite right, we offer one free resizing with every ring, allowing adjustments of up to one size in either direction throughout its lifetime.
6Why should I trust you?
Bespoke fine jewellery is our passion and craft. With a combined thirty years in the British Jewellery Industry, we have had the pleasure of creating thousands of one-of-a-kind pieces, and more often than not, our clients return again and again, and recommend us to their family and friends. We believe there is no better means of growth than through the power of word of mouth, and so we allow our services to speak for themselves. Feel free to see our glowing testimonials.
7Are your diamonds certificated?
Yes. All of our diamonds from a quarter carat onwards are certified by GIA or occasionally IGI, and we're always happy for you to view the certificate before committing.
8What guarantee do you give?
Every Katrina Young Bespoke engagement ring comes with a 2 year warranty as standard, which also includes accidental damage to the settings and shank. After this time, it is recommended that you have your jewellery checked over by a trusted jeweller every two to three years to maintain a lifetime of integrity.
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BESPOKE JOURNEY
Start your journey today to discuss your requirements with us and ask any questions so you can start the process feeling confident and informed.